If federating an additional AGS site fails due to a disabled Primary Site Administrator account, what is the remedy?

Re-enabling the Primary Site Administrator account in the ArcGIS Server (AGS) Administrator Directory is the appropriate remedy when federation fails due to the account being disabled. The AGS Administrator Directory allows for management of the server and its configurations, including user accounts and their statuses.

When the Primary Site Administrator account is disabled, it prevents essential administrative actions such as federating additional AGS sites, as this process requires a valid and active Primary Site Administrator to authorize and manage federated services. Accessing the AGS Administrator Directory provides the necessary interface to manage user accounts easily, allowing you to simply enable the Primary Site Administrator account again without needing to go through the more extensive processes of resetting the account or creating a new one.

The other options present less efficient or unnecessary solutions. For instance, resetting the account through technical support can introduce delays and might not be a swift fix. Creating a new administrator account would also be more complicated than needed when the existing account can be re-enabled. Additionally, an automatic re-enabling after a set time period is not a standard feature in the AGS. Therefore, enabling the account directly in the AGS Administrator Directory is the most straightforward and effective solution.